Marks9222 wrote:
Mark,
Just sent the info to Amber...will let you know what she says on the incorrect pads but she will probably be contacting you directly...

Art

cvvmax wrote:
Thanks Art !

Amber Huh ? Maybe I'll get lucky ?

You Think ?

Mark

Marks9222 wrote:
Mark,
Remember we were talking yesterday about the origin of pads sold worldwide???...well, Amber sent me another email last night, which I will not share on this thread because it would probably pi$$ some folks off...but the pad replacements that we are going to be receiving are NOT the "REF" brand name packaging...the pads themselves are the IDENTICAL pads with the same numbers that you see stamped on the read surfaces...REALLY???...that's ODD!!!...

Of course, I knew that all along...EVERYTHING is MADE IN CHINA, people...face the facts!!!...well, I'll take that back...we do make a FEW things here in the USA..."Yummy, healthy, Junk Food"...and yes, Mark...your COBRA and those things with HD on the side!!!

Welcome to "WAL-WORLD"...

Art

Ok folks...got the final response from the seller on these pads (see below) and I consider this to be what "customer service and support" should be...thanks "TunerX-Factory" and Amber...

Art

<QUOTE>
Hi there,

Our factory manager said you can just keep the complete set of pads. It will cost you too much time to send it back to us. So we decided just send you new rear pads.

Can you provide me the address that you want us to send it to?

I will arrange the shipment for you asap.

Look forward to your reply

Thanks again for your time!!!!!!!!

Best Regards
TunerX-Factory
Amber

<UNQUOTE>